Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Jeevanram Tea’s official website.
By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with any part of these terms, please refrain from using our website or services.

2. Use of the Website

  • You agree to use this website for lawful purposes only.

  • You must not use this website in any way that may cause harm to the company, other users, or the general public.

  • Unauthorized access, data mining, or interference with website functionality is strictly prohibited.

  • All content, images, and materials on this website are the property of Jeevanram Tea and may not be copied or reproduced without prior written consent.

3. Product Information

  • We make every effort to ensure that product descriptions, prices, and images displayed on our website are accurate.

  • However, slight variations in packaging or product appearance may occur due to continuous product improvements or digital display differences.

  • Jeevanram Tea reserves the right to change or discontinue any product without prior notice.

4. Orders and Payments

  • Orders may be placed by contacting us directly through phone, email, or inquiry form.

  • Prices and availability of products are subject to change without prior notice.

  • All payments (if applicable) must be made in full before product dispatch, as per agreed terms.

  • We reserve the right to reject or cancel any order at our discretion.

5. Shipping and Delivery

  • We strive to process and deliver all confirmed orders promptly.

  • Delivery timelines may vary based on your location, logistics partners, and product availability.

  • Jeevanram Tea is not responsible for delays caused by courier services or unforeseen circumstances beyond our control.

6. Returns and Refunds

  • Returns or replacements are accepted only in case of damaged, expired, or wrongly delivered products.

  • Customers must report any issue within 48 hours of receiving the order, along with proof (photo or video).

  • Refunds or replacements will be processed after product verification and approval by our quality team.

7. Intellectual Property Rights

  • All logos, brand names, packaging designs, product labels, and website content belong exclusively to Jeevanram Tea.

  • Unauthorized use, copying, or modification of these materials is strictly prohibited and may result in legal action.

8. Limitation of Liability

  • Jeevanram Tea shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.

  • While we ensure quality in all our tea products, taste preferences and individual experiences may vary.

9. Privacy and Data Protection

We respect your privacy.
Any personal data collected is handled as per our Privacy Policy, which outlines how we collect, use, and protect your information.

10. Modifications to the Terms

Jeevanram Tea reserves the right to modify or update these Terms & Conditions at any time without prior notice.
All changes will take effect immediately upon posting on this page.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes arising shall be subject to the jurisdiction of the courts in Surat, Gujarat.

12. Contact Us

If you have any questions, feedback, or concerns regarding these Terms & Conditions, please contact us:

Jeevanram Tea
3006, Rathi Palace, Ring Road, Surat, Gujarat, India
📧 Email: jeevanrammarketing@gmail.com
📞 Phone: +91-8849685315